Job Description
Position: Lead Salesforce Platform Administrator
Interview Mode: Microsoft Teams
Work Arrangement: Remote (occasional onsite meetings required)
Preferred Location: Columbus, Ohio
Work Location (County): Franklin County
Experience Required: 8+ years
Education: Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a closely related field
Laptop: Shipped or Pick Up
Job Responsibilities
- Create and manage system changes without interruption to users
- Modify and configure the system to increase usability and business value
- Perform daily Salesforce administration including user setup, permission groups, object/field customization, record types, page layouts, and validations
- Manage CRUD operations and maintenance of user and system licenses
- Communicate system enhancements and changes to users
- Monitor usage and mentor users/groups requiring assistance
- Enhance overall end-user experience on an ongoing basis
- Document company processes, workflows, and field mappings
- Create new processes and related reporting
- Import data as required
- Monitor and manage exception logs for back-end integrations with SFDC
- Monitor, maintain, and improve data quality
- Create and maintain dashboards and reports, including folder maintenance
Mandatory Skills
- Salesforce.com Administrator Certification (Required)
- Bachelor's degree in Information Technology or related field
- Strong analytical and problem-solving skills
- Detail-oriented, self-starter with excellent written and interpersonal skills
- Ability to work independently and collaboratively within a team
- Excellent communication skills with an enthusiastic personality
Certifications / Desired Skills
- Salesforce
- Salesforce Service Cloud
- Salesforce Shield
- Drawloop
- Copado
- ezProtect
- OwnBackup (backups and seeding)
- Metazoa Snapshot
Preferred Qualification
- Candidates located in or near Columbus, OH preferred
If you are interested, please reply with:
- Updated resume
- Salesforce Administrator certification details
- Current location
- Availability to interview
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Job Tags
Remote work,