Job Description

Position: Lead Salesforce Platform Administrator

Interview Mode: Microsoft Teams

Work Arrangement: Remote (occasional onsite meetings required)

Preferred Location: Columbus, Ohio

Work Location (County): Franklin County

Experience Required: 8+ years

Education: Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a closely related field

Laptop: Shipped or Pick Up

Job Responsibilities

Create and manage system changes without interruption to users
Modify and configure the system to increase usability and business value
Perform daily Salesforce administration including user setup, permission groups, object/field customization, record types, page layouts, and validations
Manage CRUD operations and maintenance of user and system licenses
Communicate system enhancements and changes to users
Monitor usage and mentor users/groups requiring assistance
Enhance overall end-user experience on an ongoing basis
Document company processes, workflows, and field mappings
Create new processes and related reporting
Import data as required
Monitor and manage exception logs for back-end integrations with SFDC
Monitor, maintain, and improve data quality
Create and maintain dashboards and reports, including folder maintenance

Mandatory Skills

Salesforce.com Administrator Certification (Required)
Bachelor's degree in Information Technology or related field
Strong analytical and problem-solving skills
Detail-oriented, self-starter with excellent written and interpersonal skills
Ability to work independently and collaboratively within a team
Excellent communication skills with an enthusiastic personality

Certifications / Desired Skills

Salesforce
Salesforce Service Cloud
Salesforce Shield
Drawloop
Copado
ezProtect
OwnBackup (backups and seeding)
Metazoa Snapshot

Preferred Qualification

Candidates located in or near Columbus, OH preferred

If you are interested, please reply with:

Updated resume
Salesforce Administrator certification details
Current location
Availability to interview

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Job Tags

Remote work,

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